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FAQ
What are the shipping times and delivery options?
We offer fast and reliable shipping for all gaming peripherals:
- Standard Shipping: 10-20 business days
What is your return and refund policy?
Return Period: 14 days from the date you receive your item
Condition Requirements:
- Items must be unworn and unused
- Tags must be attached
- Original packaging must be intact
- Proof of purchase required
How to Start a Return: Contact our team at team@f111g.com to initiate your return.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please inspect it upon arrival and contact us immediately for a replacement or refund.
Non-Returnable Items: The following items cannot be returned: custom productss, sale items, and gift cards.
Refund Processing: Once we receive and inspect your return, refunds are processed to your original payment method within 10 business days.
Do you ship worldwide
Currently, we ship exclusively to the United States and Canada. We want to ensure the fastest and most reliable delivery for our customers in these regions. As F111g LLC grows, we hope to expand to more countries in the future!